Terms & Conditions – Skip Bins

Skip Bins Terms and Conditions

Our Commitment to you

4 Waste Removals PTY LTD will provide a full refund of fees paid in respect of:

• Any ordered services not provided through the fault of 4 Waste removals.
• Any service provided not being substantially the same as the service ordered in the purchase order, provided you notify 4 Waste Removals of the refund request within 3 working days of completion of the job. Subject to full enquiry of circumstances by 4 Waste Removals.
• A change of mind by the person or persons who ordered the service if a refund is requested at least 48 hours prior to delivery. Costs of the refunds incurred by 4 Waste Removals will be deducted from total refund.
• The event an order is cancelled by 4 Waste Removals for any reason.

Service policy

At 4 Waste Removals, we are committed to your privacy and keeping your trust.
4 Waste Removals will not use your private information for commercial gain. We do not knowingly provide any information to third parties unless advised by you to do so. We may share your information within our group of companies to provide you with better solutions that will be to your benefit.
The information you provide 4 Waste Removals is used primarily for our records and accounts keeping.

We may ask for other impersonal information such as (a) how did you hear about us? (b) would you like to be advised of special offers? (c) have you used us or any other waste company prior? This information is solely for the purpose of analysis and statistics.
In order to reflect that our business is constantly growing, we reserve the right to change or amend this policy at any time.

Delivery Policy

4 Waste Removals will endeavour to deliver the selected product on the agreed delivery date. We will, whenever possible, contact you if your service will be delayed for any reason.
Delivery and collection times may vary from 6 am to 6 pm. To obtain delivery and collection times please contact the office on the morning of your expected service. Late delivery or collection does not entitle you to cancel any order or part order.
If a bin/bag is to be placed on a premise we will take all due care on delivery and collection but take no responsibility for any damage that may incur.

Weight Allowance

4 Waste Removals’ skip bins carry a weight limit. Exceeding this limit will incur a $80 fee per additional 100kg.

Prohibited Waste and Service Cancellation Fee

If, upon delivering a skip bin, we find that you intend to ignore these Terms & Conditions and load prohibited waste types into our skip bins, we hereby reserve the right to terminate the service agreement immediately. Upon such termination, we shall repossess the skip bin and depart the premises. Furthermore, you will incur a mandatory charge of $200.00. This fee is imposed as compensation for the time invested, labour costs associated with the driver’s wages, fuel expenses, and the loss of potential revenue attributed to the allocation of the skip bin. This charge is enforceable as part of the agreement set forth in these Terms and Conditions.

If, on collecting a skip bin at the end of hire, we find you have ignored these Terms & Conditions and loaded prohibited waste types into our skip bins, we reserve the right to terminate the service agreement immediately. Upon such termination, we shall proceed to empty the contents of the skip bin onto your premises and vacate the location with the emptied skip bin. Moreover, you will not be entitled to a refund of your payment for the skip bin hire. Your payment will be retained by us as compensation, covering the costs incurred for the time invested, labour costs associated with the driver’s wages, fuel expenses, and the loss of potential revenue attributed to the allocation of the skip bin.

Permitted Waste Types

Green Skip Bins

Junk Skip Bins

Please contact us on (07) 3343 3030 if there is anything you are unsure of.